Shipping and Delivery Policy
At rustcartel, managed by Codedfashionista Private Limited, our mission is to offer you a convenient, stress-free shopping experience. Throughout this policy, “we,” “our,” and “us” refer to Codedfashionista Private Limited, while “you,” “your,” and “user” apply to our cherished customers. This Shipping and Delivery Policy explains how orders placed through our platform are processed and delivered. By completing a purchase, you acknowledge and accept the terms outlined here.
Shipping Coverage
- We currently ship to all serviceable pin codes across India. At present, we do not offer shipping outside India or to international addresses.
Order Processing Duration
- Orders are generally prepared and dispatched within 1 to 2 business days, not including weekends or official holidays.
- Once your order is processed, you will receive a confirmation email with complete order and tracking details.
Estimated Delivery Timeframe
- Standard deliveries are completed within 3 to 8 business days, ensuring your fashion picks reach you in a timely manner.
Undelivered Orders
- If an order cannot be delivered due to incorrect address details, recipient unavailability, or refusal to accept, the parcel will be returned to our facility. In such cases, customers may request a re-attempt at delivery.
Damaged or Missing Deliveries
- If your order arrives damaged, please get in touch with our support team within 48 hours, and share clear photos of the package and product.
- For lost parcels, we will coordinate with the shipping provider to verify and will issue a replacement or refund, as applicable, once the issue is confirmed.
Need Assistance?
- If you have any questions or concerns about shipping or delivery, feel free to reach out to us at: codedfashionistapvtltd@gmail.com, codedfashionistaauthorize@gmail.com
- Thank you for choosing us. We are committed to getting your orders to you swiftly and smoothly!